Packing & Delivery

Discreet Packing

All goods are shipped in discreet packaging to ensure maximum privacy. There are no markings on the box to indicate the nature of the contents within.

There is no our store name “SexToyShop.xyz™” outside of the package.

Free Shipping On All Orders World Wide

Worldwide free delivery for all orders.

Tracking

Most parcels are trackable with a tracking number.

You can track your shipment on this website or contact us for more information, after you have received the tracking number. Please note, in some case, especially with very small packages, we might use shipping without tracking number.

We will send the tracking number to your by email when the order is shipped. It may not show immediately status of the parcel. Please, be patient.

Shipping

In order to offer a wide-ranging catalog and worldwide availability, our inventory is split among different locations. Therefore, if your order contains more than one item, your order may be shipped in multiple packages / separate shipments, which may arrive at different days.

Your order could be shipped from U.S.A, China or Europe. From where it will be shipped, depends on in which warehouse item(s) are available. Some items such as Realistic Sex Dolls will be shipped always from the nearest possible location as those are stored on all of our warehouses.

Delivery time

For the Standard Free Shipping option included on the prices, goods take an average of 9-25 working days to arrive. However, depending of the country of destination, it can take up to 35 days. If you have not received your order within 35 days, please contact the customer service.

In addition to shipping time, please allow 2-4 working days for order processing.

For the Courier shipping goods take an average of 7 working days to arrive. However, depending of the country of destination, it can take up to 14 working days.

Customs and import agencies

Customs and import agencies of other countries than USA may charge importation fees, taxes and other charges for international shipments. Your local government agencies have sole responsibility and discretion for assessing the amount of any charges or taxes, and may require payment in full before releasing any deliveries to the intended recipients. Payment of any amounts assessed is the sole responsibility of the purchaser.

Due to the variation in taxation and import policies and procedures, we can not advice on the like hood or amounts that assessed on importation of your item(s). We are not therefore responsible for payment of these amounts.

In all cases, we do our best to ensure the smooth delivery of your order.